How to Receive Electrical Service
MEMBERSHIP FEE
A membership fee of $25.00 is required of all new members prior to connection of service. The membership fee entitles members to receive patronage capital earned while a member of the cooperative.

METER DEPOSIT
A $200 deposit is required of all new members prior to connection of service. The cooperative may deny service until deposit is paid in full. The cooperative will run a credit check on any new potential member, provided they supply us with their social security number. If the credit rating is acceptable to the cooperative, a $50 deposit will then be required. The deposit is refundable after one year of service and establishing an acceptable credit rating with the cooperative.

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MONTHLY BILLING PROCEDURES
Bills are prepared and mailed on the last working day of each month. Customers are requested to read their meter upon receipt of the bill. A billing sheet is used which will show the beginning and ending meter readings, kilowatt hour usage, average daily usage, average daily cost and the amount due. A 5% discount is allowed if your bill is paid on or before the 10th of the month. Bills must be in the office or postmarked on or before the 10th of the month to avoid forfeiting the discount, regardless of what day of the week the 10th falls on.

SEASONAL ACCOUNTS
Annual or seasonal accounts are billed once a year in February. These accounts require prepayments at the beginning of the year and a final billing at the end of each year for excess usage above the allowance for the prepayment.

RECONNECT POLICY
Services reconnected in the same name within one year of disconnection will be subject to a $40 reconnect fee during working hours and a $80 reconnect fee after working hours.

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METER READING
The Corporation requires consumers to read their meters on the 1st day of each month. In the event a consumer fails to send a meter reading in the prescribed time, an estimated reading will be used based upon the average of the previous three (3) months use. Since a valid meter reading is required for calculating an accurate bill, it will be the policy of the Corporation not to allow more than two (2) consecutive estimated bills without a valid reading. If after two (2) consecutive months of estimated readings, and if no valid reading has been received by the fifth day of the next month, Corporation personnel will be sent to read the meter and a $25.00 per meter charge will be made.

RESPONSIBILITY FOR METER READING
It is the responsibility of the member to provide the Corporation with an accurate meter reading monthly. The member is responsible for all wiring and equipment beyond the meter. Excessive usage caused by the foregoing is recorded on the meter and the member is obligated to pay for this usage.

SUBMIT YOUR METER READING ONLINE
You will soon be able to submit your meter reading online. We are currently working to construct this meter reading form. We hope to have it up and running in the very near future. Submit Reading.

FOR MORE INFORMATION on receive service from Niobrara Valley Electric, contact Nancy Mann or Beth Martinsen in the billing department at (402) 336-2803 or (800) 967-1987.

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We welcome questions and comments! Contact us at niobraravalley@nvemc.org
Copyright 1998, Niobrara Valley Electric Membership Corporation. All rights reserved.